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    Newcastle College Business 7

    Apprenticeships

    Business

    Apprenticeships aren't just for trades. Did you know you can undertake an apprenticeship in the financial, commercial and business industries? In fact, Business apprenticeships are the perfect way to get qualified, advance your career and get paid!


    We offer a wide variety of apprenticeships with local employers like Accenture, NEPIA and Northumbrian Water. So whether you want to advance in management, HR or accountancy we have an apprenticeship for you. Apprenticeships are also a great way to get qualified if you're already employed, but want to study a qualification alongside your current role.

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    October Open Event

    Wednesday 4th October 2023 4:45pm - 7:00pm Find out more

    Apprenticeship Areas

    Customer Service Specialist Apprenticeship

    Looking to become qualified as a customer service specialist? On the Customer Service Specialist apprenticeship you will learn to be an advocate of Customer Service.

    Length: 18 months
    Study: Full-Time
    Start Date: Various
    Location: Employer Based

    View Course

    Customer Service Practitioner Apprenticeship

    This Customer Service Practitioner apprenticeship will support you in delivering high quality service to customers, including one-off or routine contacts, dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, aftercare, service recovery and gaining insight through measuring customer satisfaction.

    Length: 2 years
    Study: Full-Time
    Start Date: Various
    Location: Employer Based

    View Course

    Team Leader/Supervisor Apprenticeship

    With this apprenticeship, you will learn how to give direction, instructions and guidance to make sure a business achieves its goals.

    Length: 2 years
    Study: Full-Time
    Start Date: Various
    Location: Employer Based

    View Course

    Business Administrator Apprenticeship

    You will learn how to manage priorities and your own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. 

    Length: 2 years
    Study: Full-Time
    Start Date: Various
    Location: Rye Hill Campus

    View Course
    Newcastle College Business 8

    Take a look at our

    Current Apprenticeship Vacancies

    We work with employers across the North East to offer you the latest apprenticeship opportunities!

    Find out which employers are currently offering apprenticeships and apply for any of our current vacancies to start earning whilst you learn!

    View and apply

    Register Your Interest

    Are you keen to start an apprenticeship at Newcastle College, but need a little help getting placed? Come along to one of our first stage interview sessions to explore our vacancies, submit an application and get advice about securing your dream job.

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    Get in touch to learn more about apprenticeships at Newcastle College.

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    What can I do with a Business qualification?

    Financial managers and directors Marketing and sales directors Purchasing managers and directors Advertising and public relations directors Human resource managers and directors Managers and directors in retail and wholesale Hotel and accommodation managers and proprietors Shopkeepers and proprietors – wholesale and retail Management consultants and business analysts Business and financial project management professionals

    Daily tasks:

    • Assesses and advises on factors affecting business performance.
    • Determines staffing levels appropriate for accounting activities.
    • Plans external and internal audit programmes, arranges for the collection and analysis of accounting, budgetary and related information, and manages the company.
    • Participates in the formulation of strategic and long-term business plans, assesses the implications for the organisation financial mechanisms and oversees their implementation.

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    Newcastle College Business 2

    Median Salary

    £63,487 View more

    Daily tasks:

    • Produces and/or assesses reports and recommendations concerning marketing and sales strategies.
    • Controls the recruitment and training of staff.
    • Examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities.
    • Discusses employer.
    • Liaises with other senior staff to determine the range of goods or services to be sold.

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    Newcastle College Business 1

    Median Salary

    £78,034 View more

    Daily tasks:

    • Stays abreast of and ensures adherence to relevant legislation regarding tendering and procurement procedures.
    • Researches and identifies new products and suppliers.
    • Interviews suppliers.
    • Arranges for quality checks of incoming goods and ensures suppliers deliver on time.
    • Negotiates prices and contracts with suppliers and draws up contract documents.
    • Devises purchasing policies, decides on whether orders should be put out to tender and evaluates suppliers.
    • Determines what goods, services and equipment need to be sourced.

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    Newcastle College Business 12

    Median Salary

    £50,372 View more

    Daily tasks:

    • Directs the arranging of conferences, exhibitions, seminars, etc. to promote the image of a product, service or organisation.
    • Stays abreast of changes in media, readership or viewing figures and advertising rates.
    • Reviews and revises campaign strategy in light of sales figures, surveys, etc. and takes appropriate corrective measures if necessary.
    • Conceives advertising campaign to impart the desired product image in an effective and economical way.
    • Defines target group and implements strategy through appropriate media planning work.
    • Liaises with client to discuss product/service to be marketed and develops the most appropriate strategy to deliver the objectives.

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    Newcastle College Business 10

    Median Salary

    £59,250 View more

    Daily tasks:

    • Stays abreast of relevant legislation, considers its impact on the organisation.
    • Considers alternative work procedures to improve productivity.
    • Examines and reports on company and departmental structures, chains of command, information flows, etc. and evaluates efficiency of existing operations.
    • Develops and administers salary, health and safety and promotion policies.
    • Undertakes industrial relations negotiations with employees.
    • Provides or arranges for provision of training courses.
    • Oversees the monitoring of employee performance and career development needs.
    • Oversees the preparation of job descriptions, drafts advertisements and interviews candidates.
    • Determines staffing needs.

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    Newcastle College Business 11

    Median Salary

    £50,210 View more

    Daily tasks:

    • Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
    • Authorises payment for supplies received and decides on vending price, discount rates and credit terms.
    • Oversees the maintenance of financial and other records and controls security arrangements for the premises.
    • Ensures customer complaints and queries regarding sales and service are appropriately handled.
    • Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.
    • Liaises with other staff to provide information about merchandise, special promotions etc. to customers.
    • Appoints staff, assigns tasks and monitors and reviews staff performance.

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    Median Salary

    £27,635 View more

    Daily tasks:

    • Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
    • Approves and arranges shipboard entertainment and shore trips and liaises with ship.
    • Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
    • Determines financial, staffing, material and other short- and long-term needs.
    • Analyses demand and decides on type, standard and cost of services to be offered.

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    Newcastle College Travel And Tourism 5

    Median Salary

    £29,503 View more

    Daily tasks:

    • Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
    • Authorises payment for supplies received and decides on vending price and credit terms.
    • Maintains financial and other shop records and controls security arrangements for the premises.
    • Ensures that adequate reserves of merchandise are held and orders new stock as required.
    • Provides information about merchandise to staff and customers and ensures customer complaints are appropriately dealt with.
    • Oversees staff training, rotas and the allocation of work.
    • Determines staffing, financial, material and other short- and long-term requirements.
    • Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business.

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    Median Salary

    £29,440 View more

    Daily tasks:

    • Runs workshops, and addresses seminars, conferences and the media to present results of research activity or to express professional views.
    • Advises governments, commercial enterprises, organisations and other clients in light of research findings.
    • Determines the appropriate method of data collection and research methodology, analyses and interprets information gained and formulates and implements recommendations and solutions.
    • Identifies problems concerned with business strategy, policy, organisation, procedures, methods and markets.
    • Assesses the functions, objectives and requirements of the organisation seeking advice.

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    Median Salary

    £44,844 View more

    Daily tasks:

    • Reports regularly on progress to the client or to senior managers.
    • Ensures that each stage of the project is progressing on time, on budget and to the right quality standards.
    • Negotiates with contractors and suppliers for materials and services.
    • Selects and leads a project team.
    • Draws up a detailed plan for how to achieve each stage of the project.
    • Agrees timescales, costs and resources needed.
    • Finds out what the client or company wants to achieve.

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    Median Salary

    £52,130 View more

    What can I do with a Business qualification?

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