Apprenticeships
Business
We offer a wide variety of apprenticeships with local employers like Accenture, NEPIA and Northumbrian Water. So whether you want to advance in management, HR or accountancy we have an apprenticeship for you. Apprenticeships are also a great way to get qualified if you're already employed, but want to study a qualification alongside your current role.
Next Event
Apprenticeship Areas
Customer Service Practitioner Apprenticeship
This Customer Service Practitioner apprenticeship will support you in delivering high quality service to customers, including one-off or routine contacts, dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, aftercare, service recovery and gaining insight through measuring customer satisfaction.
Length: 12 months (this does not include EPA period)
Study: Full-Time
Start Date: Various
Location: Employer Based
Business Administrator Apprenticeship
You will learn how to manage priorities and your own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Length: 18 months (this does not include EPA period)
Study: Full-Time
Start Date: Various
Location: Rye Hill Campus
Take a look at our
Current Apprenticeship Vacancies
We work with employers across the North East to offer you the latest apprenticeship opportunities!
Find out which employers are currently offering apprenticeships and apply for any of our current vacancies to start earning whilst you learn!
View and applySign Up Now
Get in touch to learn more about apprenticeships at Newcastle College.
What can I do with a Business qualification?
Daily tasks:
- Assesses and advises on factors affecting business performance.
- Determines staffing levels appropriate for accounting activities.
- Plans external and internal audit programmes, arranges for the collection and analysis of accounting, budgetary and related information, and manages the company.
- Participates in the formulation of strategic and long-term business plans, assesses the implications for the organisation financial mechanisms and oversees their implementation.
Powered by EMSI
Daily tasks:
- Produces and/or assesses reports and recommendations concerning marketing and sales strategies.
- Controls the recruitment and training of staff.
- Examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities.
- Discusses employer.
- Liaises with other senior staff to determine the range of goods or services to be sold.
Powered by EMSI
Daily tasks:
- Stays abreast of and ensures adherence to relevant legislation regarding tendering and procurement procedures.
- Researches and identifies new products and suppliers.
- Interviews suppliers.
- Arranges for quality checks of incoming goods and ensures suppliers deliver on time.
- Negotiates prices and contracts with suppliers and draws up contract documents.
- Devises purchasing policies, decides on whether orders should be put out to tender and evaluates suppliers.
- Determines what goods, services and equipment need to be sourced.
Powered by EMSI
Daily tasks:
- Directs the arranging of conferences, exhibitions, seminars, etc. to promote the image of a product, service or organisation.
- Stays abreast of changes in media, readership or viewing figures and advertising rates.
- Reviews and revises campaign strategy in light of sales figures, surveys, etc. and takes appropriate corrective measures if necessary.
- Conceives advertising campaign to impart the desired product image in an effective and economical way.
- Defines target group and implements strategy through appropriate media planning work.
- Liaises with client to discuss product/service to be marketed and develops the most appropriate strategy to deliver the objectives.
Powered by EMSI
Daily tasks:
- Stays abreast of relevant legislation, considers its impact on the organisation.
- Considers alternative work procedures to improve productivity.
- Examines and reports on company and departmental structures, chains of command, information flows, etc. and evaluates efficiency of existing operations.
- Develops and administers salary, health and safety and promotion policies.
- Undertakes industrial relations negotiations with employees.
- Provides or arranges for provision of training courses.
- Oversees the monitoring of employee performance and career development needs.
- Oversees the preparation of job descriptions, drafts advertisements and interviews candidates.
- Determines staffing needs.
Powered by EMSI
Daily tasks:
- Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
- Approves and arranges shipboard entertainment and shore trips and liaises with ship.
- Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
- Determines financial, staffing, material and other short- and long-term needs.
- Analyses demand and decides on type, standard and cost of services to be offered.
Apprenticeships - Get that job
Apprenticeships - The benefits of an apprenticeship
Levels Explained
How to ask your employer for training funding