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Shopkeepers and proprietors – wholesale and retail

Shopkeepers and proprietors in this unit group co-ordinate, direct and undertake the activities in the running of small, independent retail and wholesale establishments.


Median Salary

New workers start around £17,870. Normal pay is £29,440 per year. Highly experienced workers can earn up to £55,285.

Daily Tasks

  • Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
  • Authorises payment for supplies received and decides on vending price and credit terms.
  • Maintains financial and other shop records and controls security arrangements for the premises.
  • Ensures that adequate reserves of merchandise are held and orders new stock as required.
  • Provides information about merchandise to staff and customers and ensures customer complaints are appropriately dealt with.
  • Oversees staff training, rotas and the allocation of work.
  • Determines staffing, financial, material and other short- and long-term requirements.
  • Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business.

Skills employers are asking for

  • Monitoring
  • Critical Thinking
  • Active Listening
  • Speaking
  • Reading Comprehension
  • Active Learning
  • Writing
  • Learning Strategies
  • Mathematics
  • Science

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