Apply Now

Travel and Tourism - Level 2

Start Date: 5th September 2022

Newcastle College Travel And Tourism 2
  • Length 1 year
  • Study Full-Time
  • Location Rye Hill Campus

Qualification Gained

Level 2 NCFE Extended Certificate in Travel and Tourism

Levels Explained

More about the course

Open your eyes to a whole new world as you explore travel and tourism in the North East, the UK and beyond.

Develop the skills and knowledge you need to prepare for your dream role in a travel agency, an airline, a cruise shop or holiday resort.

You will learn the essentials of customer service and hospitality across the world, as well as an understanding of travel agency operations, from tutors with experience as travel agents, cabin crew and overseas reps.

Benefit from our close links with hotels and travel companies, including Hays Travel and LNER, with opportunities to take part in work placements and masterclasses.

Get In Touch

Meet our staff and students

What can I do with a qualification in Travel and Tourism?

Daily tasks:

  • Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
  • Approves and arranges shipboard entertainment and shore trips and liaises with ship.
  • Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
  • Determines financial, staffing, material and other short- and long-term needs.
  • Analyses demand and decides on type, standard and cost of services to be offered.

Powered by EMSI

Newcastle College Travel And Tourism 5

Median Salary

£29,503 View more

Daily tasks:

  • Determines financial, staffing, material and other short- and long-term needs.
  • Advises on currency and passport/visa regulations and any necessary health precautions needed.
  • Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
  • Discusses client.
  • Co-ordinates the activities of clerical, secretarial and other staff.
  • Plans work schedules and assigns tasks and responsibilities.

Powered by EMSI

Median Salary

£37,090 View more

Daily tasks:

  • Ensures that Health and Safety and other statutory regulations are met.
  • Liaises closely with venue staff to ensure smooth running of the event.
  • Plans work schedules, assigns tasks, and co-ordinates the activities of designers, crafts persons, technical staff, caterers and other events staff.
  • Allocates exhibition space to exhibitors.
  • Develops proposal for the event, and presents proposal to client.
  • Discusses conference and exhibition requirements with clients and advises on facilities.

Powered by EMSI

Median Salary

£24,784 View more

Daily tasks:

  • Advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.
  • Informs client of any changes in travel arrangements.
  • Handles cash, debit and credit card payment.
  • Consults travel time-tables, books travel tickets and accommodation.
  • Establishes availability with tour operators and makes bookings.
  • Discusses client requirements and shows brochures containing suitable packages.

Powered by EMSI

Median Salary

£21,558 View more

Daily tasks:

  • Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
  • Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
  • Sells duty-free goods during the flight.
  • Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
  • Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
  • Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
  • Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.

Powered by EMSI

Median Salary

£21,504 View more

Daily tasks:

  • Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
  • Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
  • Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
  • Assists passengers with special needs to board and leave trains.
  • Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
  • Helps with passenger enquiries and makes announcements over a public address system at stations.
  • Examines and collects tickets at the ticket barrier of a railway station.

Powered by EMSI

Median Salary

£35,911 View more

Daily tasks:

  • Serves food and beverages to passengers.
  • Makes announcements to passengers and deals with enquiries.
  • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
  • Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
  • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
  • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
  • Makes local arrangements at stopover points for food and accommodation.
  • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers.
  • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.

Powered by EMSI

Median Salary

£21,603 View more

Daily tasks:

  • Ensures custody of all cash receipts and organises regular stock checks.
  • Recruits, supervises and trains staff.
  • Determines financial, staffing, material and other short- and long-term needs.
  • Advises on the facilities available and promotes publicity in relation to shows, games, races, new theme parks, etc..
  • Keeps abreast of new trends and developments in recreational activities and arranges exhibitions, theatrical productions, concerts, demonstrations etc..
  • Ensures that facilities are kept clean and in good condition and that appropriate health and safety requirements are adhered to.
  • Organises timetable of activities/schedule of programmes.

Powered by EMSI

Median Salary

£31,312 View more

Daily tasks:

  • Determines staffing, financial, material and other short- and long-term requirements.
  • Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.
  • Plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff.
  • Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements.
  • Purchases or directs the purchasing of supplies and arranges for preparation of accounts.
  • Discusses customer.
  • Decides on range and quality of meals and beverages to be provided.
  • Plans catering services and directs staff.

Powered by EMSI

Median Salary

£23,563 View more

Daily tasks:

  • Maintains records regarding the movement and location of freight, containers and staff.
  • Obtains customs clearance and processes import and export documentation necessary for the movement of goods between countries.
  • Monitors tachograph readings and maintains records of hours worked and distance travelled by drivers.
  • Formulates delivery loads, vehicle schedules and routes to be followed by delivery staff.
  • Processes customer orders and forwards requisition documentation to storage and distribution personnel.

Powered by EMSI

Median Salary

£24,870 View more

What can I do with a qualification in Travel and Tourism?

Good to know

What's happening?

Newcastle College Student Services 6

November Open Event

Wednesday 3rd November 2021
4:30pm - 7:00pm

Find out more Register Now
20190831 184204204 Ios

Summer Enrolment

31st August -31st October
2021

Find out more
Newcastle College Student Services 6

December Open Event

Wednesday 1st December 2021
4:30pm - 7:00pm

Find out more Register Now