Consumer rights for Newcastle College students

Your Student Rights in Consumer Law

The College is now required under Consumer Market Authority Legislation (CMA) to ensure that the information we provide to you is accurate, easily accessible and covers what is necessary for you to make informed choice.

Our promises to you

  • We will endeavour to provide information about programmes of study, their structure, and tuition fees and costs before you make your application.
  • We will make you aware of additional course costs in pre-contract information, highlighting any costs that are likely to have a direct impact on academic success.
  • We will specific any increase in tuition fees up-front, along with clear criteria about how this increase is decided.
  • As the relationship between you and the College is contractual one, we will make the terms of that contract easily accessible and available before you take up our offer.

Full guidance for students can be found here

Student Agreement

Our Student Agreement outlines what you can expect from us and we what we expect from you.

Student Agreement 18/19

Student Agreement 19/20

Access and Participation plan

Our Access and Participation plan outlines our strategy to unlock potential through learning.

Access and Participation Plan 19/20

Access and Participation Plan 2020-21 to 2024-25

Student protection plan 2019/20

Our student protection plan policy is to clarify what you can expect if unanticipated problems occur.

Download your copy