Learning and Pastoral Support

We offer a dedicated access hub and physiotherapy room and seven hoist facilities across the College. We also support with personal care needs and develop individual access plans.

We offer support with exam access arrangement applications and specialist Dyslexia support. We can also provide assistive technologies and alternative formats where required.

At our Life Skills Hub, we provide life skills sessions and a quiet space for students, especially those who need support with mental health or autism, which can be accessed between classes.

We also offer Summer Schools to support your transition into college and help you make the best start.

Our SEND Advisors will work with you to develop Inclusion Plans which are then shared with your lecturers so they can support you in class. We also have support workers who can provide in-class support if you need it.

We offer a counselling service, providing a safe and private space for you to openly explore issues you may be experiencing through one-to-one counselling sessions with a fully accredited counsellor. All information discussed is treated confidentially in accordance with the British Association of Counsellors and Psychotherapists (BACP).

We support students with their social, emotional and behavioural wellbeing. This is done through regular support and close relationships with external specialist teams. Our SEND Advisors will work with you to develop Inclusion Plans which are then shared with your lecturers so they can support you in class. We also have Support Practitioners available to provide in-class support, this is based on the needs of the individual student.

We offer direct support to looked-after children and care leavers, working closely with social workers and co-ordinating Personal Education Plans.

Also, NCG and the Care Leaver Covenant have partnered together to support our care experienced students with progression opportunities.

The Covenant is a promise made by private, public or voluntary organisations to provide support for care leavers aged 16-25 to help them to live independently.

We offer support such as a wellbeing risk assessment, open communication with your tutors or lecturers and any other general pastoral support.

Our Learning Mentors are based across campus and work with you on a wide range of issues including health, wellbeing and personal safety, academic support, employability and life skills.

Our Literacy and Numeracy Mentors provide one-to-one and small group support as well as providing daily drop-in sessions.

If you help to look after someone who has an illness, disability, mental health illness or addiction then we can provide additional support.

We have qualified Youth Mental Health First Aiders who can support students who are experiencing mental health distress.

• childline.org.uk - 0800 1111 (free 24hr) - confidential listening
  
  
• samaritans.org-  116 123 (free 24 hr) or jo@samaritans.org - confidential listening
  
  
• studentsagainstdepression.org - resources to move away from depression
  
  
• youngminds.org.uk - mental health info and guidance
  
  
• youthaccess.org.uk - young people’s info, advice and counselling
  
  
• themix.org.uk - essential support for under 25s
  
  
• mind.org.uk – information on a huge range of mental health topics

Newcastle College offers tailored exam access arrangements for students who need them, depending on specific requirements. These special provisions in exam situations may include:

• Sitting the exam in a smaller or separate room
• Extra time
• Rest breaks
• A reader or a scribe
• A word processor.

If you have qualified for any of these provisions in your previous exams, we can apply them for you here, so long as you can provide evidence for exam boards of a special need or disability.

For all needs, you must show evidence of previous exam access arrangements from your last school or college. This could be a copy of a Form 8 or submission report to Access Arrangements Online. A current Education, Health and Care
Plan would also be suitable evidence.

In addition to evidence of any previous exam access arrangements, further proof is also required, depending on your specific need. Please click here to look at our Needs and Evidence table.

The main Library is situated in the heart of the Rye Hill campus and has over 70,000 resources to help you study. Students have access to the library catalogue where they can search, access and print all resources and e-resources Newcastle College has on offer.

Our Support Hub is also based in the main Library, and you can call in to speak to one of the team during normal college hours.

There is one ICT Centre where you can drop in to study independently in a welcoming and secure environment.

Drop by the Support Hub located in the main campus Library to speak directly with one of our helpful team members. They will be more than happy to assist you with any questions or concerns you may have.

Simply click here and it will take you to a self-referral page. You just need to fill out the details and the support team will get in touch.

If you prefer, you can ask your lecturer to request support on your behalf. Don’t hesitate to reach out to them for help.

Please get in touch to find out more about how we can help you on 0191 200 4189 or by emailing css@ncl-coll.ac.uk