Travel and Tourism - Level 1
Start Date: 2nd September 2024
- Length 1 year
- Study Full-Time
- Location Rye Hill Campus
More about the course
Is the travel and tourism industry for you? Do you want to use your knowledge and passion for travel to help other people find their dream holidays? Then this Level 1 Travel and Tourism course is for you!
This course is great starting point if you who wish to learn more about the industry and the career opportunities within it. The course is designed to provide you with background knowledge of the sector including; hospitality, transport, and the UK as a destination.
Learn the foundations of positive communication and customer service skills which are two of the most important skills needed to progress onto a higher level of study or even future employment.
You will have the opportunity to learn from our industry partners through guest lectures and industry visits and once you successfully complete this course, you could go on to study Travel and Aviation Operations - Level 2 before heading into employment.
Get in touch
Meet our staff and students
Courtney Dean
Level 3 in Travel and Tourism"I saw the College offered this course so I came to an Open Day. I enjoyed the Open Day it was very informative. I meet the course tutor and the information she gave me about the course was very appealing."
What can I do with a qualification in Travel and Tourism
Hotel and accommodation managers and proprietors
Travel agency managers and proprietors
Conference and exhibition managers and organisers
Air travel assistants
Rail travel assistants
Leisure and travel service occupations n.e.c.
Leisure and Sports Managers
Restaurant and Catering Establishment Managers and Proprietors
Transport and Distribution Clerks and Assistants
Catering and Bar Managers
Daily tasks:
- Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
- Approves and arranges shipboard entertainment and shore trips and liaises with ship.
- Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
- Determines financial, staffing, material and other short- and long-term needs.
- Analyses demand and decides on type, standard and cost of services to be offered.
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Daily tasks:
- Determines financial, staffing, material and other short- and long-term needs.
- Advises on currency and passport/visa regulations and any necessary health precautions needed.
- Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
- Discusses client.
- Co-ordinates the activities of clerical, secretarial and other staff.
- Plans work schedules and assigns tasks and responsibilities.
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Daily tasks:
- Ensures that Health and Safety and other statutory regulations are met.
- Liaises closely with venue staff to ensure smooth running of the event.
- Plans work schedules, assigns tasks, and co-ordinates the activities of designers, crafts persons, technical staff, caterers and other events staff.
- Allocates exhibition space to exhibitors.
- Develops proposal for the event, and presents proposal to client.
- Discusses conference and exhibition requirements with clients and advises on facilities.
Powered by EMSI
Daily tasks:
- Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
- Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
- Sells duty-free goods during the flight.
- Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
- Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
- Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
- Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.
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Daily tasks:
- Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
- Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
- Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
- Assists passengers with special needs to board and leave trains.
- Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
- Helps with passenger enquiries and makes announcements over a public address system at stations.
- Examines and collects tickets at the ticket barrier of a railway station.
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Daily tasks:
- Serves food and beverages to passengers.
- Makes announcements to passengers and deals with enquiries.
- Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
- Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
- Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
- Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
- Makes local arrangements at stopover points for food and accommodation.
- Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers.
- Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.
Powered by EMSI
Daily tasks:
- Ensures custody of all cash receipts and organises regular stock checks.
- Recruits, supervises and trains staff.
- Determines financial, staffing, material and other short- and long-term needs.
- Advises on the facilities available and promotes publicity in relation to shows, games, races, new theme parks, etc..
- Keeps abreast of new trends and developments in recreational activities and arranges exhibitions, theatrical productions, concerts, demonstrations etc..
- Ensures that facilities are kept clean and in good condition and that appropriate health and safety requirements are adhered to.
- Organises timetable of activities/schedule of programmes.
Powered by EMSI
Daily tasks:
- Determines staffing, financial, material and other short- and long-term requirements.
- Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.
- Plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff.
- Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements.
- Purchases or directs the purchasing of supplies and arranges for preparation of accounts.
- Discusses customer.
- Decides on range and quality of meals and beverages to be provided.
- Plans catering services and directs staff.
Powered by EMSI
Daily tasks:
- Maintains records regarding the movement and location of freight, containers and staff.
- Obtains customs clearance and processes import and export documentation necessary for the movement of goods between countries.
- Monitors tachograph readings and maintains records of hours worked and distance travelled by drivers.
- Formulates delivery loads, vehicle schedules and routes to be followed by delivery staff.
- Processes customer orders and forwards requisition documentation to storage and distribution personnel.
Powered by EMSI
Daily tasks:
- Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.
- Verifies that quality of food, beverages and waiting service are as required and that kitchen and dining areas are kept clean in compliance with statutory requirements.
- Purchases or directs the purchasing of supplies and arranges for preparation of accounts.
- Decides on range and quality of meals and beverages to be provided or discusses customer.
- Plans catering or bar services and supervises staff.
Powered by EMSI
What can I do with a qualification in Travel and Tourism
Hotel and accommodation managers and proprietors
Daily tasks:
- Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
- Approves and arranges shipboard entertainment and shore trips and liaises with ship.
- Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
- Determines financial, staffing, material and other short- and long-term needs.
- Analyses demand and decides on type, standard and cost of services to be offered.
Powered by EMSI
Travel agency managers and proprietors
Daily tasks:
- Determines financial, staffing, material and other short- and long-term needs.
- Advises on currency and passport/visa regulations and any necessary health precautions needed.
- Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
- Discusses client.
- Co-ordinates the activities of clerical, secretarial and other staff.
- Plans work schedules and assigns tasks and responsibilities.
Powered by EMSI
Conference and exhibition managers and organisers
Daily tasks:
- Ensures that Health and Safety and other statutory regulations are met.
- Liaises closely with venue staff to ensure smooth running of the event.
- Plans work schedules, assigns tasks, and co-ordinates the activities of designers, crafts persons, technical staff, caterers and other events staff.
- Allocates exhibition space to exhibitors.
- Develops proposal for the event, and presents proposal to client.
- Discusses conference and exhibition requirements with clients and advises on facilities.
Powered by EMSI
Air travel assistants
Daily tasks:
- Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
- Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
- Sells duty-free goods during the flight.
- Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
- Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
- Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
- Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.
Powered by EMSI
Rail travel assistants
Daily tasks:
- Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
- Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
- Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
- Assists passengers with special needs to board and leave trains.
- Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
- Helps with passenger enquiries and makes announcements over a public address system at stations.
- Examines and collects tickets at the ticket barrier of a railway station.
Powered by EMSI
Leisure and travel service occupations n.e.c.
Daily tasks:
- Serves food and beverages to passengers.
- Makes announcements to passengers and deals with enquiries.
- Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
- Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
- Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
- Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
- Makes local arrangements at stopover points for food and accommodation.
- Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers.
- Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.
Powered by EMSI
Leisure and Sports Managers
Daily tasks:
- Ensures custody of all cash receipts and organises regular stock checks.
- Recruits, supervises and trains staff.
- Determines financial, staffing, material and other short- and long-term needs.
- Advises on the facilities available and promotes publicity in relation to shows, games, races, new theme parks, etc..
- Keeps abreast of new trends and developments in recreational activities and arranges exhibitions, theatrical productions, concerts, demonstrations etc..
- Ensures that facilities are kept clean and in good condition and that appropriate health and safety requirements are adhered to.
- Organises timetable of activities/schedule of programmes.
Powered by EMSI
Restaurant and Catering Establishment Managers and Proprietors
Daily tasks:
- Determines staffing, financial, material and other short- and long-term requirements.
- Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.
- Plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff.
- Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements.
- Purchases or directs the purchasing of supplies and arranges for preparation of accounts.
- Discusses customer.
- Decides on range and quality of meals and beverages to be provided.
- Plans catering services and directs staff.
Powered by EMSI
Transport and Distribution Clerks and Assistants
Daily tasks:
- Maintains records regarding the movement and location of freight, containers and staff.
- Obtains customs clearance and processes import and export documentation necessary for the movement of goods between countries.
- Monitors tachograph readings and maintains records of hours worked and distance travelled by drivers.
- Formulates delivery loads, vehicle schedules and routes to be followed by delivery staff.
- Processes customer orders and forwards requisition documentation to storage and distribution personnel.
Powered by EMSI
Catering and Bar Managers
Daily tasks:
- Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.
- Verifies that quality of food, beverages and waiting service are as required and that kitchen and dining areas are kept clean in compliance with statutory requirements.
- Purchases or directs the purchasing of supplies and arranges for preparation of accounts.
- Decides on range and quality of meals and beverages to be provided or discusses customer.
- Plans catering or bar services and supervises staff.
Powered by EMSI
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