Level 3 Business Administration Apprenticeship (Sales & Lead Generation Apprenticeship) - ECO ENERGY CONSULTANTS LTD

Apprenticeship Description

Are you ready to kick-start your career in sales and make a real impact from day one? As a Sales & Lead Generation Apprentice with Eco Energy Consultants Ltd, in partnership with Newcastle College, you won't just be learning - you'll be contributing to the growth and success of a real business.

From day one, you'll become a valued member of our sales team, speaking with businesses across the UK,
identifying potential customers and helping to generate new opportunities for our experienced Energy
Consultants. You'll gain hands-on experience in B2B sales, lead generation, customer communication,
business development and the commercial energy industry while completing your apprenticeship training
through Newcastle College.

THE ROLE
You will receive structured training to learn how to identify and engage with potential business customers.
Working alongside experienced sales professionals, you will develop the skills required to generate
qualified business opportunities for our Energy Consultants and support the early stages of the customer
journey.

KEY RESPONSIBILITIES
• Make outbound B2B telephone calls to prospective customers.
• Introduce Eco Energy Consultants Ltd and its services professionally.
• Identify business owners, managers and energy decision-makers.
• Generate qualified leads and appointments for Energy Consultants.
• Ask effective qualifying questions and identify customer needs and pain points.
• Build rapport with prospective customers and handle initial objections.
• Gather relevant information about current electricity and gas arrangements.
• Learn to understand commercial energy bills, suppliers, contract terms and renewal dates.
• Understand the purpose of Letters of Authority (LOAs) and Change of Tenancy procedures.
• Use CRM and internal systems to maintain accurate customer and lead records.
• Follow up prospective customers and support Energy Consultants with lead information.
• Maintain accurate records of calls, appointments and follow-up activity.
• Follow company sales, compliance and customer-service procedures.
• Participate fully in apprenticeship training, coaching and assessments.

TRAINING & DEVELOPMENT
Eco Energy Consultants Ltd | Sales & Lead Generation Apprenticeship Page 2
No previous energy-industry experience is required. Full training, coaching and ongoing support will be
provided. Development will include B2B telephone communication, prospecting, appointment setting,
questioning and listening skills, objection handling, customer service, CRM management, commercial
electricity and gas terminology, energy bills, contract dates, Letters of Authority, energy procurement and
professional workplace communication.

WHO WE'RE LOOKING FOR
• Ambitious, enthusiastic and eager to learn.
• Confident speaking with people, or willing to develop telephone confidence.
• Interested in sales, business development and customer service.
• Reliable, punctual, organised and able to follow instructions.
• Resilient and able to remain positive when dealing with rejection.
• Comfortable using computers and learning new systems.
• Able to communicate clearly and work effectively as part of a team.

SALARY & PAY
The salary will be paid at the National Minimum Wage applicable to apprentices. The current apprentice
rate is £8.00 per hour. Eco Energy Consultants Ltd will review the apprentice's rate of pay where required
in accordance with age, apprenticeship year and any future changes to statutory National Minimum Wage
rates.

The apprentice will be employed by Eco Energy Consultants Ltd while undertaking apprenticeship training
through Newcastle College.

WHAT WE OFFER
• A paid apprenticeship with structured workplace learning.
• Newcastle College apprenticeship training.
• Full in-house sales and commercial energy training.
• Hands-on B2B sales and lead-generation experience.
• Ongoing coaching and support from experienced sales professionals.
• Development of communication, negotiation and customer-service skills.
• Opportunities for long-term career progression within Eco Energy Consultants Ltd.

CAREER PROGRESSION
Sales & Lead Generation Apprentice → Lead Generator → Senior Lead Generator → Energy Consultant →
Senior Energy Consultant → Business Development / Management
Successful apprentices may also have opportunities to progress into account management, customer
retention, partner management and other areas of the business.

EQUAL OPPORTUNITIES
Eco Energy Consultants Ltd is committed to providing equal opportunities. Applications are welcomed from suitable candidates regardless of background. We particularly welcome applicants who may not yet have extensive work experience but can demonstrate enthusiasm, reliability, a willingness to learn and an
interest in developing a career in sales.

APPLICATION
Candidates should submit an up-to-date CV and a brief introduction explaining why they are interested in a Sales & Lead Generation Apprenticeship with Eco Energy Consultants Ltd.

LEARN. DEVELOP. BUILD A CAREER IN PROFESSIONAL SALES