Blyth Harbour Commissioners - Business Administration Apprentice

Apprenticeship Description

About the employer:

Port Training Services are looking to recruit a Business Administration apprentice to work in their busy offices helping and supporting their departments operational functions. This apprenticeship will be based at the Port of Blyth.

What you will be doing:

• Create files for new NVQ learners and keep them up to date and organised.
• Ensure all of the NVQ trackers are up to date.
• Type up observation records when required.
• Ensure facilities are available for Port of Blyth use as well as external customers.
• Maintain the room booking system, follow the administrative procedures regarding bookings, ensure rooms are set up and prepared for guests.
• Liaise with catering companies and book suitable catering if required.
• Replenish refreshments throughout the day as required, clear the room afterwards and set up for the next day.
• Deal with customer and visitor queries including general reception duties.
• Assist with setting up and participating in STEM events when required.
• General administration tasks such as photocopying, printing, laminating, post, filing etc.  
• Book training for both external customers and Port of Blyth staff.
• Liaise with external customers and instructors to set dates for training, ensure the equipment and staff are available.
• Complete all administrative tasks relevant to the process of training, from booking to completion, involving the use of the NPORS booking system.
• Produce certification relevant to courses.
• Ensure NPORS are notified of any necessary amendments to courses through their notification system.
• Ensure customers receive their cards and certificates promptly.
• Produce and send out invoices for the training.
• Take payment using the SAGE pay system for training courses over the phone and in person.
• Complete any other administrative tasks required

Requirements

Grade 4/C in English and Maths