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IT operations technicians

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

£32,759

Median Salary

New workers start around £20,333. Normal pay is £32,759 per year. Highly experienced workers can earn up to £52,797.

Daily Tasks

  • Acts as a liaison between users, outside suppliers, and other technical teams.
  • Performs server backup and recovery operations and restarts systems following outages.
  • Identifies problems, agrees remedial action and undertakes emergency maintenance if required.
  • Analyses systems and makes recommendations to improve performance.
  • Schedules and performs system maintenance tasks, such as loading user applications, programs and data.
  • Configures and sets up new server systems.
  • Administers, monitors and supports internal/external networks, servers, email, database and security systems.

Skills employers are asking for

  • Active Learning
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Writing
  • Monitoring
  • Learning Strategies
  • Speaking
  • Mathematics
  • Science

Related Courses

FdSc Computing

Work collaboratively with employers and gain practical experience with this hands-on computing foundation degree.

Length: 2 years
Study: Full-Time
Start date: 11th September 2023
Location: Rye Hill Campus

View Course