Level 3 Business Administration Apprentice - Ponteland Golf Club

Apprenticeship Description

About Ponteland Golf Club

Established in 1927, Ponteland Golf Club is a renowned 18-hole parkland course located just outside Newcastle upon Tyne. With a rich history and a reputation for excellence, the club features immaculate greens, a challenging yet enjoyable layout, and a vibrant clubhouse offering a bar, restaurant, and function spaces. Hosting competitions at local, regional, and national levels, the club remains open year-round and serves as a social hub for members and guests.

About the Role

We are seeking a Business Administrator (Level 3 Apprentice) to join our team and support the efficient running of the club’s front office and commercial operations. This is an excellent opportunity for someone looking to build a career in administration, event coordination, or the leisure and hospitality industry.

Key Responsibilities

Reception & Front Office Duties

• Greet members, visitors, and clients professionally and courteously.

• Maintain a clean, organised reception and office area.

• Answer and direct incoming phone calls, manage enquiries, and take messages.

• Handle incoming and outgoing mail and deliveries.

Administrative Support

• Provide general administrative support to the commercial team and wider office.

• Assist with document management, filing (both paper and electronic), and data entry.

• Update marketing content on social media platforms and the club website, particularly regarding upcoming golf competitions and events.

• Support the coordination and administration of golf events and related activities.

• Assist with invoice processing and basic financial administration.

• Maintain internal databases and accurate records.

• Monitor and manage office supply inventory.

Meeting & Office Coordination

• Schedule meetings and take accurate minutes.

• Prepare meeting rooms before and after use.

Desired Skills & Attributes

• Good organisational and communication skills.

• Friendly, professional, and customer-focused attitude.

• Attention to detail and willingness to learn.

• Ability to manage time and prioritise tasks effectively.

• Proficiency with Microsoft Office (Word, Excel, Outlook) is desirable.

What We Offer

• Comprehensive training and mentorship throughout your apprenticeship.

• Hands-on experience in a prestigious, busy club environment.

• Opportunities for professional development and potential progression to a full-time role upon completion.

• Involvement in golf events and marketing activities.

Entry Requirements

• No prior golf knowledge is required, but a basic understanding or interest in golf is beneficial.

• Enthusiastic about working in a customer-facing, administrative role.

• Must meet eligibility requirements for a Level 3 Business Administration apprenticeship.

• MUST HAVE GRADE 4 IN MATHS AND ENGLISH OR FUNCTIONAL SKILLS LEVEL 2

Application Questions

As part of your application, please answer the following:

1. Why would you like to undertake an apprenticeship at Ponteland Golf Club?

2. What is your current understanding of golf?

If you're organised, motivated, and ready to start a career in business administration, we’d love to hear from you.