
Digital Infrastructure - T-Level (Digital Support Services) - Level 3*
Start Date: 4th September 2023

- Length 2 years
- Study Full-Time
- Location Rye Hill Campus
Qualification Gained
NFCE Level 3 T-Level in Digital Support Services - Digital Infrastructure
Levels ExplainedMore about the course
Are you excited by the digital sector and want to develop the skills and knowledge you need to succeed? Do you want to specialise in digital infrastructure and learn how to install, test and manage both physical and virtual infrastructure? If so, this Digital Infrastructure T-Level, which has been designed in collaboration with employers, could be the course for you.
As part of this course, you will study topics such as data, digital environments and security and learn how to apply procedures and controls to maintain the digital security of an organisation and its data. You’ll develop key skills such as problem solving and decision making, communication and teamwork to help prepare you for your next step. What’s more, you’ll undertake an industry placement for a minimum of 45 days with an employer to help put what you’ve learnt on your course into practice.
You’ll have access to industry-standard software and equipment and learn from tutors who have years of experience working in the sector and are here to get you where you want to be.
Get in touch
Meet our staff and students

Fraser Shaw
Level 3 in Information Technology"You get lots of hand on learning and work placement opportunities as part of the course. College is different to school, it’s not as restrictive, you do more independent study, where you work at your own pace."

Kieron West
FdA Games Technologies"At Newcastle College University Centre, I've been able to use 3D modelling, animation, games design and programming technologies - where else offers all that with personally tailored guidance from industry-experienced tutors from the get-go? It's a real win-win!"
What can I do with a qualification in Computing
Daily tasks:
- Produces and/or assesses reports and recommendations concerning marketing and sales strategies.
- Controls the recruitment and training of staff.
- Examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities.
- Discusses employer.
- Liaises with other senior staff to determine the range of goods or services to be sold.
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Daily tasks:
- Directs the arranging of conferences, exhibitions, seminars, etc. to promote the image of a product, service or organisation.
- Stays abreast of changes in media, readership or viewing figures and advertising rates.
- Reviews and revises campaign strategy in light of sales figures, surveys, etc. and takes appropriate corrective measures if necessary.
- Conceives advertising campaign to impart the desired product image in an effective and economical way.
- Defines target group and implements strategy through appropriate media planning work.
- Liaises with client to discuss product/service to be marketed and develops the most appropriate strategy to deliver the objectives.
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Daily tasks:
- Ensures that new technologies are researched and evaluated in the light of the organisation.
- Prioritises and schedules major IT/telecommunications projects.
- Considers the required IT/telecommunications staffing levels, oversees recruitment and appointment of staff and directs training policy.
- Develops the periodic business plan and operational budget for IT/telecommunications to deliver agreed service levels.
- Directs the implementation within the organisation of IT/telecommunications strategy, infrastructure, procurement, procedures and standards.
- Develops in consultation with other senior management the IT/telecommunications strategy of the organisation.
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Daily tasks:
- Reports on IT activities to senior management.
- Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
- Supervises the technical team and coordinates training.
- Takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control.
- Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
- Plans, coordinates and manages the organisation.
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Daily tasks:
- Reports on project or programme to senior management and/or client.
- Coordinates and oversees implementation of the project or programme.
- Monitors progress including project/programme budget, timescale and quality.
- Manages third party contributions to the programme or project.
- Coordinates and supervises the activities of the project/programme team.
- Plans the stages of the project or programme, reviews actions and amends plans as necessary.
- Works with client or senior management to establish and clarify the aims, objectives and requirements of the IT project or programme.
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Daily tasks:
- Works closely with clients to implement new systems.
- Researches, analyses, evaluates and monitors network infrastructure and performance.
- Examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients.
- Provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments.
- Communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology.
- Undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients.
- Liaises with internal/external clients in order to analyse business procedure, clarify clients.
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Daily tasks:
- Writes operational documentation and provides subsequent support and training for users.
- Plans and maintains database structures.
- Implements and evaluates the software.
- Writes code for specialist programming for computer games, (for example, artificial intelligence, 3D engine development).
- Tests and corrects software programs.
- Develops user interfaces.
- Writes and codes individual programs according to specifications.
- Undertakes feasibility study to design software solutions.
- Examines existing software and determines requirements for new/modified systems in the light of business needs.
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Daily tasks:
- Activates the 'live' website.
- Tests website interaction and performance prior to going 'live'.
- Writes and publishes content for the website.
- Establishes methods to ensure appropriate website security and recovery.
- Designs and develops web interfaces for relational database systems.
- Develops the website and applications.
- Designs web pages including graphics, animation and functionality to maximise visual effectiveness and facilitate appropriate access.
- Presents design options to the client.
- Liaises with internal/external client in order to define the requirements for the website.
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Daily tasks:
- Deals with and reports on breaches in security.
- Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised.
- Makes recommendations concerning software/system quality.
- Develops quality standards and validation techniques.
- Develops, implements and documents test plans for IT software, systems and computer games.
- Undertakes the testing of software, systems or computer games for errors, identifies source of problems and proposes solutions.
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Daily tasks:
- Develops and implements tools to monitor and evaluate the effectiveness of public relations exercises.
- Addresses individuals, clients and other target groups through meetings, presentations, the media and other events to enhance the public image of an organisation.
- Writes, edits and arranges for the effective distribution of press releases, newsletters and other public relations material.
- Discusses issues of business strategy, products, services and target client base with senior colleagues to identify public relations requirements.
Powered by EMSI
What can I do with a qualification in Computing
Marketing and sales directors
Daily tasks:
- Produces and/or assesses reports and recommendations concerning marketing and sales strategies.
- Controls the recruitment and training of staff.
- Examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities.
- Discusses employer.
- Liaises with other senior staff to determine the range of goods or services to be sold.
Powered by EMSI
Advertising and public relations directors
Daily tasks:
- Directs the arranging of conferences, exhibitions, seminars, etc. to promote the image of a product, service or organisation.
- Stays abreast of changes in media, readership or viewing figures and advertising rates.
- Reviews and revises campaign strategy in light of sales figures, surveys, etc. and takes appropriate corrective measures if necessary.
- Conceives advertising campaign to impart the desired product image in an effective and economical way.
- Defines target group and implements strategy through appropriate media planning work.
- Liaises with client to discuss product/service to be marketed and develops the most appropriate strategy to deliver the objectives.
Powered by EMSI
Information technology and telecommunications directors
Daily tasks:
- Ensures that new technologies are researched and evaluated in the light of the organisation.
- Prioritises and schedules major IT/telecommunications projects.
- Considers the required IT/telecommunications staffing levels, oversees recruitment and appointment of staff and directs training policy.
- Develops the periodic business plan and operational budget for IT/telecommunications to deliver agreed service levels.
- Directs the implementation within the organisation of IT/telecommunications strategy, infrastructure, procurement, procedures and standards.
- Develops in consultation with other senior management the IT/telecommunications strategy of the organisation.
Powered by EMSI
IT specialist managers
Daily tasks:
- Reports on IT activities to senior management.
- Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
- Supervises the technical team and coordinates training.
- Takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control.
- Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
- Plans, coordinates and manages the organisation.
Powered by EMSI
IT project and programme managers
Daily tasks:
- Reports on project or programme to senior management and/or client.
- Coordinates and oversees implementation of the project or programme.
- Monitors progress including project/programme budget, timescale and quality.
- Manages third party contributions to the programme or project.
- Coordinates and supervises the activities of the project/programme team.
- Plans the stages of the project or programme, reviews actions and amends plans as necessary.
- Works with client or senior management to establish and clarify the aims, objectives and requirements of the IT project or programme.
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IT business analysts, architects and systems designers
Daily tasks:
- Works closely with clients to implement new systems.
- Researches, analyses, evaluates and monitors network infrastructure and performance.
- Examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients.
- Provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments.
- Communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology.
- Undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients.
- Liaises with internal/external clients in order to analyse business procedure, clarify clients.
Powered by EMSI
Programmers and software development professionals
Daily tasks:
- Writes operational documentation and provides subsequent support and training for users.
- Plans and maintains database structures.
- Implements and evaluates the software.
- Writes code for specialist programming for computer games, (for example, artificial intelligence, 3D engine development).
- Tests and corrects software programs.
- Develops user interfaces.
- Writes and codes individual programs according to specifications.
- Undertakes feasibility study to design software solutions.
- Examines existing software and determines requirements for new/modified systems in the light of business needs.
Powered by EMSI
Web design and development professionals
Daily tasks:
- Activates the 'live' website.
- Tests website interaction and performance prior to going 'live'.
- Writes and publishes content for the website.
- Establishes methods to ensure appropriate website security and recovery.
- Designs and develops web interfaces for relational database systems.
- Develops the website and applications.
- Designs web pages including graphics, animation and functionality to maximise visual effectiveness and facilitate appropriate access.
- Presents design options to the client.
- Liaises with internal/external client in order to define the requirements for the website.
Powered by EMSI
Information technology and telecommunications professionals n.e.c.
Daily tasks:
- Deals with and reports on breaches in security.
- Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised.
- Makes recommendations concerning software/system quality.
- Develops quality standards and validation techniques.
- Develops, implements and documents test plans for IT software, systems and computer games.
- Undertakes the testing of software, systems or computer games for errors, identifies source of problems and proposes solutions.
Powered by EMSI
Public relations professionals
Daily tasks:
- Develops and implements tools to monitor and evaluate the effectiveness of public relations exercises.
- Addresses individuals, clients and other target groups through meetings, presentations, the media and other events to enhance the public image of an organisation.
- Writes, edits and arranges for the effective distribution of press releases, newsletters and other public relations material.
- Discusses issues of business strategy, products, services and target client base with senior colleagues to identify public relations requirements.
Powered by EMSI
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Events

On-campus Hospitality Apprenticeship Open Event
Rye Hill Campus
Tuesday 7th February 2023
4:00pm - 6:00pm

On-campus Rail and Civil Engineering Applicant Event
Rail Academy
Wednesday 8th February 2023
5:30pm - 7:00pm

On-campus Aviation Engineering Applicant Event
Aviation Academy
Thursday 9th February 2023
5:30pm - 7:00pm
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