
Principles of Business Administration - Level 2
Start Date: Various

- Length 6 hours per week 15 weeks
- Study Short Course
- Location Rye Hill Campus
- Price Cat A: Free; Cat B: £299; Cat C: £362 Course Cost Categories
Qualification Gained
EDEXCEL Level 2 Certificate in Principles of Business Administration
Levels ExplainedMore about the course
Do you want to get ahead in business? This Principles of Business Admin course offers you the opportunity to develop your skills and knowledge to succeed in any role within business administration such as Administrator, Business Support Officer, Office Junior or Receptionist.
You will learn the principles, practices and responsibilities of core administration tasks related to the job roles above as well as wider work-related knowledge such as creating documents, reception services, booking and making travel arrangements, employee rights and responsibilities, working with others in a business environment, supporting meetings and solving problems.
Alongside your course you will have the option to follow an Essential Digital Skills programme, helping you to gain new digital skills for the workplace, so that you can produce and edit appropriate documentation and handle sensitive data, all vital skills when you're working in an office.
Get in touch
Meet our staff and students

Helen Noble
BA (Hons) Business Management (Leadership) (Top-Up)"I think my degree has set me up for employment very well. The modules we cover are relevant to industry. The skills we gain from our studies are invaluable as they can be used in all aspects of the working environment."

Georgia O'Neill
FdA Business Management"The range of content, experiences and contacts is something I think is unique to my course. I've been able to meet industry experts with impressive careers, and the insights I've gained from their career paths have helped me to develop my own small business. Studying here wasn't just helpful but also inspiring in its own right!"
Business at Newcastle College

What can I do with a qualification in Business?
Daily tasks:
- Assesses and advises on factors affecting business performance.
- Determines staffing levels appropriate for accounting activities.
- Plans external and internal audit programmes, arranges for the collection and analysis of accounting, budgetary and related information, and manages the company.
- Participates in the formulation of strategic and long-term business plans, assesses the implications for the organisation financial mechanisms and oversees their implementation.
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Daily tasks:
- Produces and/or assesses reports and recommendations concerning marketing and sales strategies.
- Controls the recruitment and training of staff.
- Examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities.
- Discusses employer.
- Liaises with other senior staff to determine the range of goods or services to be sold.
Powered by EMSI
Daily tasks:
- Stays abreast of and ensures adherence to relevant legislation regarding tendering and procurement procedures.
- Researches and identifies new products and suppliers.
- Interviews suppliers.
- Arranges for quality checks of incoming goods and ensures suppliers deliver on time.
- Negotiates prices and contracts with suppliers and draws up contract documents.
- Devises purchasing policies, decides on whether orders should be put out to tender and evaluates suppliers.
- Determines what goods, services and equipment need to be sourced.
Powered by EMSI
Daily tasks:
- Directs the arranging of conferences, exhibitions, seminars, etc. to promote the image of a product, service or organisation.
- Stays abreast of changes in media, readership or viewing figures and advertising rates.
- Reviews and revises campaign strategy in light of sales figures, surveys, etc. and takes appropriate corrective measures if necessary.
- Conceives advertising campaign to impart the desired product image in an effective and economical way.
- Defines target group and implements strategy through appropriate media planning work.
- Liaises with client to discuss product/service to be marketed and develops the most appropriate strategy to deliver the objectives.
Powered by EMSI
Daily tasks:
- Stays abreast of relevant legislation, considers its impact on the organisation.
- Considers alternative work procedures to improve productivity.
- Examines and reports on company and departmental structures, chains of command, information flows, etc. and evaluates efficiency of existing operations.
- Develops and administers salary, health and safety and promotion policies.
- Undertakes industrial relations negotiations with employees.
- Provides or arranges for provision of training courses.
- Oversees the monitoring of employee performance and career development needs.
- Oversees the preparation of job descriptions, drafts advertisements and interviews candidates.
- Determines staffing needs.
Powered by EMSI
Daily tasks:
- Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
- Authorises payment for supplies received and decides on vending price, discount rates and credit terms.
- Oversees the maintenance of financial and other records and controls security arrangements for the premises.
- Ensures customer complaints and queries regarding sales and service are appropriately handled.
- Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.
- Liaises with other staff to provide information about merchandise, special promotions etc. to customers.
- Appoints staff, assigns tasks and monitors and reviews staff performance.
Powered by EMSI
Daily tasks:
- Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
- Approves and arranges shipboard entertainment and shore trips and liaises with ship.
- Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
- Determines financial, staffing, material and other short- and long-term needs.
- Analyses demand and decides on type, standard and cost of services to be offered.
Powered by EMSI
Daily tasks:
- Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
- Authorises payment for supplies received and decides on vending price and credit terms.
- Maintains financial and other shop records and controls security arrangements for the premises.
- Ensures that adequate reserves of merchandise are held and orders new stock as required.
- Provides information about merchandise to staff and customers and ensures customer complaints are appropriately dealt with.
- Oversees staff training, rotas and the allocation of work.
- Determines staffing, financial, material and other short- and long-term requirements.
- Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business.
Powered by EMSI
Daily tasks:
- Runs workshops, and addresses seminars, conferences and the media to present results of research activity or to express professional views.
- Advises governments, commercial enterprises, organisations and other clients in light of research findings.
- Determines the appropriate method of data collection and research methodology, analyses and interprets information gained and formulates and implements recommendations and solutions.
- Identifies problems concerned with business strategy, policy, organisation, procedures, methods and markets.
- Assesses the functions, objectives and requirements of the organisation seeking advice.
Powered by EMSI
Daily tasks:
- Reports regularly on progress to the client or to senior managers.
- Ensures that each stage of the project is progressing on time, on budget and to the right quality standards.
- Negotiates with contractors and suppliers for materials and services.
- Selects and leads a project team.
- Draws up a detailed plan for how to achieve each stage of the project.
- Agrees timescales, costs and resources needed.
- Finds out what the client or company wants to achieve.
Powered by EMSI
What can I do with a qualification in Business?
Financial managers and directors
Daily tasks:
- Assesses and advises on factors affecting business performance.
- Determines staffing levels appropriate for accounting activities.
- Plans external and internal audit programmes, arranges for the collection and analysis of accounting, budgetary and related information, and manages the company.
- Participates in the formulation of strategic and long-term business plans, assesses the implications for the organisation financial mechanisms and oversees their implementation.
Powered by EMSI
Marketing and sales directors
Daily tasks:
- Produces and/or assesses reports and recommendations concerning marketing and sales strategies.
- Controls the recruitment and training of staff.
- Examines and analyses sales figures, advises on and monitors marketing campaigns and promotional activities.
- Discusses employer.
- Liaises with other senior staff to determine the range of goods or services to be sold.
Powered by EMSI
Purchasing managers and directors
Daily tasks:
- Stays abreast of and ensures adherence to relevant legislation regarding tendering and procurement procedures.
- Researches and identifies new products and suppliers.
- Interviews suppliers.
- Arranges for quality checks of incoming goods and ensures suppliers deliver on time.
- Negotiates prices and contracts with suppliers and draws up contract documents.
- Devises purchasing policies, decides on whether orders should be put out to tender and evaluates suppliers.
- Determines what goods, services and equipment need to be sourced.
Powered by EMSI
Advertising and public relations directors
Daily tasks:
- Directs the arranging of conferences, exhibitions, seminars, etc. to promote the image of a product, service or organisation.
- Stays abreast of changes in media, readership or viewing figures and advertising rates.
- Reviews and revises campaign strategy in light of sales figures, surveys, etc. and takes appropriate corrective measures if necessary.
- Conceives advertising campaign to impart the desired product image in an effective and economical way.
- Defines target group and implements strategy through appropriate media planning work.
- Liaises with client to discuss product/service to be marketed and develops the most appropriate strategy to deliver the objectives.
Powered by EMSI
Human resource managers and directors
Daily tasks:
- Stays abreast of relevant legislation, considers its impact on the organisation.
- Considers alternative work procedures to improve productivity.
- Examines and reports on company and departmental structures, chains of command, information flows, etc. and evaluates efficiency of existing operations.
- Develops and administers salary, health and safety and promotion policies.
- Undertakes industrial relations negotiations with employees.
- Provides or arranges for provision of training courses.
- Oversees the monitoring of employee performance and career development needs.
- Oversees the preparation of job descriptions, drafts advertisements and interviews candidates.
- Determines staffing needs.
Powered by EMSI
Managers and directors in retail and wholesale
Daily tasks:
- Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
- Authorises payment for supplies received and decides on vending price, discount rates and credit terms.
- Oversees the maintenance of financial and other records and controls security arrangements for the premises.
- Ensures customer complaints and queries regarding sales and service are appropriately handled.
- Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.
- Liaises with other staff to provide information about merchandise, special promotions etc. to customers.
- Appoints staff, assigns tasks and monitors and reviews staff performance.
Powered by EMSI
Hotel and accommodation managers and proprietors
Daily tasks:
- Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
- Approves and arranges shipboard entertainment and shore trips and liaises with ship.
- Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
- Determines financial, staffing, material and other short- and long-term needs.
- Analyses demand and decides on type, standard and cost of services to be offered.
Powered by EMSI
Shopkeepers and proprietors – wholesale and retail
Daily tasks:
- Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
- Authorises payment for supplies received and decides on vending price and credit terms.
- Maintains financial and other shop records and controls security arrangements for the premises.
- Ensures that adequate reserves of merchandise are held and orders new stock as required.
- Provides information about merchandise to staff and customers and ensures customer complaints are appropriately dealt with.
- Oversees staff training, rotas and the allocation of work.
- Determines staffing, financial, material and other short- and long-term requirements.
- Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business.
Powered by EMSI
Management consultants and business analysts
Daily tasks:
- Runs workshops, and addresses seminars, conferences and the media to present results of research activity or to express professional views.
- Advises governments, commercial enterprises, organisations and other clients in light of research findings.
- Determines the appropriate method of data collection and research methodology, analyses and interprets information gained and formulates and implements recommendations and solutions.
- Identifies problems concerned with business strategy, policy, organisation, procedures, methods and markets.
- Assesses the functions, objectives and requirements of the organisation seeking advice.
Powered by EMSI
Business and financial project management professionals
Daily tasks:
- Reports regularly on progress to the client or to senior managers.
- Ensures that each stage of the project is progressing on time, on budget and to the right quality standards.
- Negotiates with contractors and suppliers for materials and services.
- Selects and leads a project team.
- Draws up a detailed plan for how to achieve each stage of the project.
- Agrees timescales, costs and resources needed.
- Finds out what the client or company wants to achieve.
Powered by EMSI
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