Certificate in Aviation and Cabin Crew - Level 2 (Full-Time)

Level 2 – GCSE or BTEC or NVQ Level 2 Equivalent

Subject Area Aviation

Attendance Full-Time


A vocational course for those wishing to progress to a career in the aviation industry. The course offers both academic and practical units to prepare you for employment within an airport or airline environment.

This course runs on the following dates:

Start Date: September 2021. For further information, please call 0191 200 4000 or email enquiries@ncl-coll.ac.uk.
Duration: 1 Year
Venue: Aviation Academy, Newcastle Airport

Who the course is for

This course has been designed and developed to ensure that all learners are introduced to all of the relevant information that they will need to be employed as either a member of an airline cabin crew or in a range of positions supporting vital airport operations.
This programme is delivered solely at the Newcastle Aviation Academy, situated at Newcastle International Airport. Amongst other resources learners will use the Academy converted BAC 1-11 airliner classroom and our own Boeing 737 to ensure that they get the most realistic experience possible.

Qualification Gained

If you successfully complete the programme you will be awarded the following qualifications:
NCFE L2 Certificate in Aviation
NCFE L2 Certificate in Introduction to Cabin Crew

How to Apply


Click on the "Apply for this course" button at the bottom of this page.

In Person

Come along to our Student Services Office, located within Armstrong House. Alternatively, visit an Open Event at our Rye Hill Campus, click here for dates and times.


Course Content

• Health & Safety in Aviation
• Aviation Security
• Aviation Communication
• Customer Service in Aviation
• Problem Solving in Aviation
• Check in Procedures and Travel Documents
• Aircraft Marshalling
• Working as cabin crew
• Aircraft emergency situations
• Dealing with passengers on-board an aircraft
• Cabin Service selling techniques
• Making passenger announcements on-board an aircraft

Additional Skills Development
Practical Skills Development: As part of your Programme of Learning as well as your main qualification you will also develop your work skills. You will do this by:
• Master Classes from guest speakers
• Gaining specialist skills related to employment
• Learning study skills
• Personal presentation skills
• Interview skills.

Learning Methods

Learning emphasises the vocational aspect of the programme. There will be lectures, seminars, presentations, group work and role plays.

Assessment Methods

You will be assessed through written assignments and reports, individual presentations, discussions, role play situations, controlled assessments and posters.


Progression Opportunities

If you meet the following criteria during the year of study you will be given the opportunity to progress onto the BTEC Subsidiary Diploma in Aviation Operations:

• Achievement- Overall Merit grade
• Attendance- Over 90% for whole course
• Attitude- Positive & committed to learning

Career Opportunities

On completion there are opportunities to gain employment within an aviation environment. Job roles include Passenger Service Agent, Cabin Crew, Customer Service, Dispatch and Ramp staff.

Entry Requirements

• 4 GCSEs (Grade D or Grade 3-9) including Maths and English.
• If English is not your first language, you will also need an English language test score of 5.5 or above.
• No holidays to be booked during term time.


Further Information

If you have a query about this course or would like advice on your study options, you can contact Student Services by using the LiveChat function on this page, by emailing enquiries@ncl-coll.ac.uk or by telephoning 0191 200 4000. We are currently open Monday to Friday 8.30am to 4.30pm.


Course Costs

16 to 18s

Learners are eligible for free tuition if they are aged 16-18 when beginning their studies.

If the course being applied for is a two-year qualification, you will continue to be eligible for free tuition for the remainder of the course.

If the course being applied for is two separate one-year qualifications and you begin studying year one of the course aged 18, you will be required to pay fees for the second year.

If you are aged 18 when beginning the course, it is advised that you talk to our Student Services Team on 0191 200 4000 or by email enquiries@ncl-coll.ac.uk who will be able to explain the options available.

Please note, if you are applying from Wales, Scotland and Northern Ireland you may be subject to different funding rules than students who live in England. Depending on your age and type of course you choose you may be liable for fees, even if you are under 19. Please contact Student Services on 0191 200 4000 to discuss your eligibility.