Travel and Tourism - Level 2 Extended Certificate (Full-Time)

Level 2 - 5 GCSEs(A*-C) or BTEC 1st Diploma or NVQ level 2 or Equivalent

Subject Area Travel and Tourism

School Construction, Leisure and Sport

Attendance Full-Time


This practical work-related Travel and Tourism Level 2 course will give you an overall appreciation of the travel and tourism industry. You will develop a wide range of skills and gain sound knowledge which will equip you for a junior role in one of the most exciting industries around.

A Level 2 Travel and Tourism Extended Certificate will equip you with an excellent understanding of the modern day tourism and hospitality industry and focuses on both topics on both a regional and national level.

Choose this travel and tourism course if you're looking to gain a stepping stone onto Level 3, or if you want to gain the skills necessary to apply for a junior role within the industry

Course enrichment

• Travel and tourism students have enjoyed trips to Spain and France to help understand culture and travel.
• Students are given the opportunity to support regional events by acting as NewcastleGateshead Initiative city ambassadors
• Last year, students took part in site visits and master classes with companies like British Airways, Newcastle International Airport, Virgin Atlantic and Marriott Hotels.
• You will be given the opportunity to specialise in a specific role, for example, working as a travel agent (working with Hays Travel), resort representative or aviation operative.


This course runs on the following dates:

Start Date: 03/09/2018 at 09:00
Duration: 1 Year
Venue: Lifestyle Academy, Rye Hill Campus

Who the course is for

A Travel and Tourism Level 2 course is for school leavers who want to begin a career in the travel or hospitality industry. 

You'll be enthusiatic and interested in developing your customer service and communication skills. You'll thrive in a practical learning environment.

Qualification Gained

L2 Extended Certificate in Travel & Tourism
L1 Certificate in Exploring the Aviation Industry
E3 Award in Occupational Studies

How to Apply


Click on the "Apply for this course" button at the bottom of this page.

In Person

Come along to our Student Services Office, located within Armstrong Building. Alternatively, visit an Open Event at our Rye Hill Campus, click here for dates and times.


You can download an application here and post it FREE to:

Newcastle College
Rye Hill Campus
Scotswood Road
Newcastle upon Tyne

Alternatively call 0191 200 4000 and we will send you an application form.

Course Content

Main Qualification Content
You will be working on a range of projects which will cover the following core subjects;

• Principles of Customer Service
• Interpersonal Skills
• Resort Representatives
• Worldwide Destinations

Additional Skills Development

Along side your main programme you will also develop your skills, this will focus on you area of interest including:-
• Occupational Studies for the Workplace
• Exploring Aviation

As part of your Prograqmme of Learning, as well as your main qualification, you may also be given the opportunity to undertake work placement to gain experience within the travel industry. You will also take part in a range of enrichment activities from master classes from expert staff to overseas visits and developing industry specific skills such as communication, product knowledge and much more.

Maths and English

Newcastle College is committed to developing student’s vital literacy and numeracy skills. Please note that if you do not currently have a grade C or higher in GCSE Maths or English you will be supported to re sit or work towards resitting one of these qualifications whilst at college


Dedicated sessions with your progress coach each week to help you set and achieve your personal targets. You will develop you expert learner skills within you personal progression session.

Learning Methods

Learning emphasises the vocational aspect of the programme.

There will be lectures, seminars, presentations, group work and role plays. There will also be compulsory educational visits.

Assessment Methods

There are various assessment methods for each unit, ranging from written assignments and reports, individual presentations, online exams and practical activities.

Progression Opportunities

L3 Diploma in Aviation Operations or Travel and Tourism
L2 Diploma in Air Cabin Crew

Career Opportunities

This course could help you gain employment within Newcastle International Airport as well as other airports in a range of careers including passenger service agents, airport security, ground staff and customer service.

Entry Requirements

You will need to have one of the following:

  • You must be aged between 16-18
  • 4 GCSEs at grade D or above including English Language, or
  • CGLI Level 1 Diploma in Travel and Tourism with Credit/Distinction grade profile plus GCSE passes to C or above in English or Key Skill Level 1 in Literacy, or
  • BTEC certificates in 3 subject areas plus GCSE Grade D or above in English Language or Key Skill Level 2 in Communication.
  • If English is not your first language we would expect an IELTS score of at least 5.5 in all areas of assessment.
  • No holidays booked during term time

Further Information

If you have a query about this course or would like advice on your study options, contact Student Services, based in Armstrong House at Rye Hill Campus. If you need information in another format (e.g. large print) or another language, please ask.

Student Services
Monday, Tuesday and Thursday: 8.30am - 4.30pm
Wednesday and Friday: 9.30am - 4.30pm

Monday - Friday: 8am - 4.30pm

Telephone Contact Centre
Monday - Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm

You can also contact us via the following:

In person: Student Services, Armstrong House, Rye Hill Campus, Scotswood Road, Newcastle upon Tyne, NE4 7SA.
By phone: (0191) 200 4000 By fax: (0191) 200 4517 By minicom: (0191) 272 3304
By e-mail:
By post: Student Services, Newcastle College, FREEPOST NT920, Scotswood Road, Newcastle upon Tyne, NE4 7SA (you do not need a stamp). 

Course Costs

There are several educational visits associated with this programme. The total enrichment fee is £350 which is payable on the first day of your induction

Please note that you will be required to wear a uniform consisting of a black business suit, white shirt or blouse and black business/court shoes. You will be required to purchase a college scarf/tie. Please ask to see “Our Business Standards” hand out for full details of uniform

Other expenditure to consider
All students are expected to be fully equipped with stationary needed for lessons. You also need to plan for transport costs to and from college.

Additional Course Costs

16 to 18s

Tuition is free for learners aged 16 to 18. A learner will continue to be eligible for free tuition for the duration of their qualification, this includes Year 2 of a qualification if the learner was aged 16-18 when they started in Year 1. Additional financial support may also be available for full-time learners, please call our Student Services team on 0191 200 4000 for more information.

Please note, if you are applying from Wales, Scotland and Northern Ireland you may be subject to different funding rules than students who live in England. Depending on your age and type of course you choose you may be liable for fees, even if you are under 19. Please contact Student Services on0191 200 4000 to discuss your eligibility with a Student Adviser.