Accountancy
Applicable to almost every business, an Accountancy Apprenticeship allows you to train individuals so that they provide assistance in managing your company accounts. Ideal for those businesses that wish to nurture individuals so that once qualified they become an integral part of the accountancy team.

Business Administration
Business Administration apprentices work alongside senior staff to ensure that the day to day tasks are carried out effectively and efficiently. Business Administration apprentices are perfect for any business that could do with assistance in producing reports, liaising with internal staff and providing support to key level management.

Customer Service
Customer Service apprentices work across a wide variety of sectors, ensuring that there is a high quality of service delivered to your customers. Apprenticeships in Customer Service are perfect for those businesses that wish to train new or existing staff in the key factors that relate to high quality Customer Service.

Information and Library Services
This Apprenticeship covers roles in libraries, archives and information services – all of which exist to give people the information they want to find. This Apprenticeship is perfect to give your staff the qualifications that enhance their performance in their daily tasks.

Legal Secretary
Ideal for those businesses working within the legal sector, our Legal Secretary Apprenticeship is suitable for those businesses that require assistance with administration tasks that are regularly undertaken in a legal setting. Apprentices will learn how to effectively produce reports and liaise with key players to ensure that your business operates as efficiently as possible.

Management
Good managers and team leaders are essential to the success of any business. The skills gained on this Apprenticeship can be utilised across a wide range of sectors. The purpose and aims of this qualification are to allow staff to develop the essential, generic background knowledge and understanding for a range of middle management roles.

Retail
Apprenticeships in Retail provide your business with the vital support that ensures you operate to your full potential. Whether you’re an independent shop or national chain, employing an apprentice is perfect if you want to train an individual to work in the way which you do. Apprentices provide assistance when dealing with customers, maintaining stock controls and handling purchases.

Sales and Telesales
This Apprenticeship is suited to a wide range of industries. Selling is a very important process and good salesmanship involves a whole host of factors. On this Apprenticeship your staff will learn the skills on how to build relationships, address challenges and think independently. An Advanced Apprenticeship is applicable to team leaders and supervisors and involves aspects of customer acquisition.

Team Leading
This Apprenticeship is perfect for members of staff who have a responsibility to supervise and lead a team. With a Team Leading Apprenticeship your business can benefit from a training programme that demonstrates to your staff how to manage workload; lead others and work effectively with other people.  

Apprenticeship Frameworks

Accountancy
Accountancy (Advanced)
Accountancy (Higher)
Business and Administration
Business and Administration (Advanced)
Customer Service
Customer Service (Advanced)
Information and Library Services (Advanced)
Legal Secretary
Legal Secretary (Advanced)
Management (Advanced)
Retail
Retail (Advanced)
Sales and Telesales
Sales and Telesales (Advanced)
Team Leading